Author: Cathy Bennett

What questions should you ask your virtual assistant service

secretarial service

What questions should you ask before hiring a virtual assistant?

Posted By Cathy Bennett

Outsourcing the right virtual assistant or secretary is extremely important to the success of your company, it allows you to concentrate on the core aspect of your business

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Top 5 questions to ask a transcription service

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Top Five Questions to Ask a Transcription Service

Posted By Cathy Bennett

If you are new to the transcription industry and have never used a transcription service before, but find that you have the need to, here are our top questions you should

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Secretarial services from Fingertips

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The Truth About Virtual PA Services

Posted By Cathy Bennett

A Virtual PA service is a great way for your business to save money and increase productivity, however, there are a lot of myths out there about virtual PA services

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Maintaining a customer database

Customer Database

How to maintain a customer database?

Posted By Cathy Bennett

Your customer database is extremely important after all your customers are the lifeblood of your business.

Keeping a customer database is a really helpful tool allowing

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Focus Groups

Focus Groups

What skills should a focus group moderator have?

Posted By Cathy Bennett

The skills of a focus group moderator are extremely important to getting valuable, unbiased data from your existing and potential customers.

There is much more to moderating

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How to improve your words per minute

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Why Transcription Services are essential for business

Posted By Cathy Bennett

We speak, on average between 150 to 170 words per minute! And if my maths is correct that is 10,000 words per hour that is a whole lot of words!

We also speak 4 times

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Tips on recording an academic lecture

Posted By Cathy Bennett

Recording lectures is an easy and convenient way to make learning easier, with large class sizes and not to mention to short attention span of students, recording lectures

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Blog: Getting the most from focus groups

Focus Groups

Getting The Most From A Focus Group

Posted By Cathy Bennett

Focus groups are a great way of learning new things; they are exploratory and qualitative in nature, which is a lot more reliable than a lucky guess!

The insights that

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Translation Services

Translation

Lost in Translation

Posted By Cathy Bennett

As a global community, translation plays a big role in ensuring that countries unite, communicate and trade with one another, but what happens when things get lost in

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Medical-Trancription

Audio Transcription Medical

What is Medical Transcription?

Posted By Cathy Bennett

You may think that all transcription is the same, you would be wrong; there are many different types of transcription which all require different skills.

So here is a

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7 tips for taking minutes

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7 Top Tips for Taking and Transcribing Minutes

Posted By Cathy Bennett

As an administrator or PA, you can sometimes be asked to take the minutes in meetings and afterwards transcribe them. It can be a daunting task if you are inexperienced

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Audio Transcription Insurance Transcription

What is Insurance Transcription?

Posted By Cathy Bennett

The insurance industry is complex and a lot of work involved in the documentation process in Insurance Services, ranging from: claims, compensation and complaints. Which

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