The Benefits of Outsourcing Secretarial Services

The Benefits of Outsourcing Secretarial Services

Benefits of Outsourcing

Outsourcing is a familiar concept to many entrepreneurs. Small companies routinely outsource various types of work as there are not enough staff in-house to carry out the duties and large companies turn to outsourcing to cut costs. Outsourcing can provide a number of long and short term benefits:

Cutting Costs

  • Releases capital for investment elsewhere in your business.
  • No PAYE costs.
  • No National Insurance costs.
  • No holiday and sickness costs.
  • No pension costs.
  • Savings on office overheads and computer maintenance.
  • No costs on employing temporary staff.
  • You only pay for the time used whereas in the office costs are incurred for idle time spent by employees.
  • Companies can expand without taking on extra staff.
  • No costs on training staff.
  • Companies that carry out everything themselves have much higher expenses, all of which must be passed to the customer.

Increase efficiency:

  • Fast turnaround in your specified timeframe.
  • More office space.
  • Total flexibility.
  • Guaranteed availability 7 days a week, days and evenings.
  • We use the latest technology giving you a competitive advantage with your competitors.
  • Dictation transferred via email from anywhere in the world within minutes.
  • Have your completed documents sent back to you wherever you wish, your office, your home, abroad!
  • Secretaries trained in your industry/profession.
  • More time to focus on other aspects of your business and work that serves the customer.
  • Gives staff more time to manage their priorities more effectively and clearly.
  • Time saved on training new staff and temps.
  • Temps do not always live up to your expectations.
  • Fingertips use the same typists for your company just as though we were secretaries in your office.
  • Some companies have work that fluctuates and do not need a secretary permanently in the office.
  • Emergency cover for absent typists.
  • Fingertips staff highly trained in secretarial and word processing skills.
  • Your office secretary will have more time to concentrate on PA duties rather than typing.

 

Compare in-house secretary with Fingertips’ secretary

Salary, say 25,000.00
Employer’s NI contribution 3,252.00
4 weeks holiday 1,923.00
Computer depreciation, software and maintenance costs 700.00
Sickness leave, say 5 days 480.00
Office space, lighting, heating, consumables 750.00
Accountacy/payroll administration 100.00
Training, induction and appraisal expenses 100.00
Recruitment and redundancy and related costs 350.00
Other employment related costs including furniture and cleaning 100.00
Bonuses, say 1 weeks pay 480.00
TOTAL ANNUAL ESTIMATED COST, PER TYPIST
33,235.00

This does not take account of costs such as:

  • Perks (insurances, healthcare etc)
  • Maternity/paternity entitlement
  • Employer’s liability insurance
Total hours worked (8 hours x 228 days/year (261 working days per year less 25 days annual leave and 8 public holidays) 1824 hours
60% of work time spent typing 1094 hours
Average cost of secretary per hour £30.38
Fingertips secretary standard service £15.00 per hour
1094 hours typing time x £15.00 £16,410.00
TOTAL SAVING PER SECRETARY
£16,825.00

 

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