Author: Cathy Bennett

Blog: How to turn an interview into something meaningful

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Five Foolproof Interview Techniques

Posted By Cathy Bennett

Conducting an interview can be tough, you want to elicit as much information from a person as possible, whilst remaining as friendly and personable as possible. The more someone is at ease with you the more they are likely to open up and talk to

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Insurance when working from home

Home working

Do you need insurance to work from home?

Posted By Cathy Bennett

This question crops up a lot, after all home working is growing in popularity because it is flexible, allowing you to work hours that suit your family and lifestyle.
Advancements in technology, such as broadband, home PCs and wi-fi, means that people can work just

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How to Copywrite

Copy-writing

Six Essential Copywriting Tips

Posted By Cathy Bennett

Good copy doesn’t just happen, it takes time, effort and skill to write a great piece of text.
I have so much advice to share with you, but for this post I thought I would keep it short and snappy, giving you the bare essentials

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A brief history of subtitles

Subtitles

A Brief History of Subtitles

Posted By Cathy Bennett

Most TV programs and films, now have the option for Subtitles, in fact it is now very rare not to have the option. But how have they become mainstream?
This blog post explores exactly what Subtitles are and how they came about.
What are Subtitles?
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What is the best way to deal with the media?

Media

What is the best way to deal with the media?

Posted By Cathy Bennett

Dealing with the media can be a very daunting task. Say the right thing and your PR campaign will be hailed a massive success; say the wrong thing, like Gerald Ratner[1] and you can watch your stocks and shares plummet, your customers run to the

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What questions should you ask your virtual assistant service

secretarial service

What questions should you ask before hiring a virtual assistant?

Posted By Cathy Bennett

Outsourcing the right virtual assistant or secretary is extremely important to the success of your company, it allows you to concentrate on the core aspect of your business. But with so many companies out there offering this service, what should you look for when selecting

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Top 5 questions to ask a transcription service

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Top Five Questions to Ask a Transcription Service

Posted By Cathy Bennett

If you are new to the transcription industry and have never used a transcription service before, but find that you have the need to, here are our top questions you should ask before choosing a transcription provider

Who will be transcribing of your work?

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The Truth About Virtual PA Services

Posted By Cathy Bennett

A Virtual PA service is a great way for your business to save money and increase productivity, however, there are a lot of myths out there about virtual PA services. This article tells you the truth about  what to expect and debunks the myths.

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Maintaining a customer database

Customer Database

How to maintain a customer database?

Posted By Cathy Bennett

Your customer database is extremely important after all your customers are the lifeblood of your business.
Keeping a customer database is a really helpful tool allowing you to; identify customer trends, create customer loyalty and increase their customer communication.
Failing to keep your information up to

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Focus Groups

Focus Groups

What skills should a focus group moderator have?

Posted By Cathy Bennett

The skills of a focus group moderator are extremely important to getting valuable, unbiased data from your existing and potential customers.
There is much more to moderating a focus group than simply asking questions here are the skills that we feel an effective moderator should

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How to improve your words per minute

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Why Transcription Services are essential for business

Posted By Cathy Bennett

We speak, on average between 150 to 170 words per minute! And if my maths is correct that is 10,000 words per hour that is a whole lot of words!
We also speak 4 times faster than we type, and 7 times faster than we

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Image of lecture

audio recording Transciption Higher Education

Tips on recording an academic lecture

Posted By Cathy Bennett

Recording lectures is an easy and convenient way to make learning easier, with large class sizes and not to mention to short attention span of students, recording lectures has become popular in all major universities in the UK.
Here are our tips to getting a

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