Fingertips are up to date with the new GDPR regulations. We can provide documents on request and answer any questions. For 95% of our transcription services, UK transcribers are used.
We do have a few other transcribers overseas but they are covered by GDPR regulations.
Confidentiality
Fingertips are registered with The Data Protection Act. Our transcribers all sign confidentiality agreements.
Our file transfer system uses secure HTTPS and TLS (Transport Layer Security) processing. This ensures that files being uploaded and downloaded across the Internet are encrypted for added privacy.
Files on our servers also employ “Encryption At Rest”. This means that even in the unlikely event that stored files would be misplaced or stolen they are encrypted with AES-256. In addition, the three components of Encryption At Rest (encrypted files, encryption keys, and encryption/decryption processing) are each on separate servers.
Deleted files can be recovered within 72 hours.
Recording Formats We Accept
We can work with a range of audio formats, including:
- Digital
- Cassette
- Mini Disc
- DVD
- Video
- iPhone and Blackberry
- Telephone Dictation
- Conference Calls
