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Fingertips Typing Services

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Telephone and Conference Call Transcription

Telephone and Conference Calls Button

Record a telephone conversation from any phone to any phone anytime and
have it converted into an accurate professional transcription.  This can also be used for conference (multi way) conversations.   All you need to do is dial a number that we give you, enter your pin number, and then dial the number of the person who you need to call and have recorded.  The recording automatically uploads to our secure server, where we receive an automatic email notification.  The voice file is downloaded for transcribing, and then emailed back to you on completion.

If you would like to test it out please contact us.

Features:

  • Use it anywhere  – Voice call transcription works from any phone to any phone.
  • Easy to use – you just ring your private access number, enter a PIN and make the call, no files to upload.
  • Low cost – Cheaper and easier than traditional methods of call recording and voice transcription.
  • Secure – voice call transcription service hardware located in secure datacenter in UK access via encrypted connection.
  • Easy set up – we email you a private access number, PIN and your secure portal access details after you register.
  • Nothing to install – you can immediately use your office, work or mobile number all you need is your PIN.
  • The service works by automatically recording your telephone call. You can call from any phone to any phone in the UK (excluding premium rate numbers) simply by calling a special number which, after checking your PIN then routes you to your destination phone. You then have a conversation in the normal manner.  The call recording is produced and stored on the same secure server which is behind a firewall in a secure data centre in the UK. You can then access the files using an encrypted tunnel back to your local PC. This tunnel prevents your security details and the data from being read by anyone other than you and authorised support staff.

The service works like this:

  • Fill out the order form with your contact details.
  • An email is sent to you with your PIN, service number and portal access details and instructions.
  • You call the access number.
  • You are prompted for your PIN.
  • Once entered you will hear a dial tone, you are ready to make your call.
  • When you have finished the call recording will instantly appear in the portal.
  • The transcribed telephone call will be emailed to you within 24 hours.
  • You can securely drag and drop the files to your PC via an encrypted tunnel.
  • The transcript is produced in MS Word format and clearly separates both callers in a sequential paragraph layout.

Contact us now to be set up on the service and receive your own unique private access number free of charge.

Testimonial

“I wanted to thank you for all your help and assistance that you gave me – being flexible and helping us to find solutions to the various problems we had!
In any case, thanks to you and your team.”
Lata, OECD

  • Scott Ritcher

     
    This looks fantastic! I think I’m in love with Fingertips!

  • Lisa Daniels

     
    Thank you very much for getting the transcripts done so quickly and at such a good price. You have saved me many, many frustrated hours of very slow typing! Thanks again.

  • Katy Noonan

     

    Fingertips Typing always provide an prompt and professional service, and their work is always accurate , with a quick turn around time. The staff are incredibly helpful, and I would recommend the company to anyone.

  • Andrew Dalziel

     
    Wow, what a service. It takes me 8-10 hours to do 1 hour of audio! If I can afford it I’ll be using you all the time

  • We Predict

     
    Thanks for your perfect assistance

  • AVIVA

     
    A first class service on price, service and quality. I would not hesitate to recommend Fingertips to any of my colleagues

  • Graham Macklin – University Lecturer

     

    Fingertips has provided work of excellent quality and met tight deadlines. We would definitely recommend this efficient and friendly service.

  • Brenda Brady

     
    We approached Fingertips recently for help in an emergency situation due to staff difficulties. The service has been prompt, efficient and friendly with a high degree of accuracy. We will be using Fingertips in the future without doubt

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